Beautiful place, and the boss is a very patient guy
Stay from August 9 to 12, book directly with Montela. Totally misleading advertising on the site. The worst 2-room apartment on the street at the corner, parking with a 4 m2 terrace buried under the cars! No light, no sun, no greenery, you live in a 'cellar' and you were sold greenery with a mountain view. The worst location in 40 years of traveling around the world!! In fact, all the 2/3 room apartments overlook the parking lot without a mountain view and they ask you for a supplement of €350 for 3 nights and offer you the standard apartment. This is the sales technique of this scam. Everything is optional! Forced to go to dinner at the restaurant every evening when we had taken an apartment with a kitchen!! Another negative point is leaving before 9 a.m. otherwise there is a supplement of CHF50! N Never seen before... Very unpleasant to be kicked out so quickly knowing that you have to take off the sheets and empty the trash quite far away... Unacceptable. Then delivery boxes from floor to ceiling at the entrance of our building were leaving garbage!!! This destroys the standing. They know but do nothing. They are only there to make money, nothing to do with the customers. Then 90% of the accommodation is rented to religious fundamentalists who are in groups, pass in front of your windows constantly and speak loudly late at night, a very painful situation to live with on a daily basis, forced to close the curtains in broad daylight. Unbearable. Positive point: the quality inside the apartment, pleasant contemporary decoration, well-equipped kitchen and bathroom, numerous dressing rooms, built-in designer cupboards, very good quality bedding. Breakfast option taken very good because booked early to go hiking with a large choice of quality breads, muesli, yogurts, jams in large quantities.
Nice apartment hotel however be careful from staff as they charge me 50 Swiss francs because I didn’t check out before 9 am( staff will not inform you about early check out, only you need to read information paper). They charge me immediately from my credit card without informing me. Only 2 nights enough as small village.
Very nice place to stay Clean and fancy Good service
Our stay at Montela Apartments was one of the highlights of our trip to Saas Fee. The apartment itself was spacious, with a well-equipped kitchen that made preparing meals quite easy (as eating out in Switzerland is super expensive!). We appreciated the quiet atmosphere and convenient parking, as well as the easy access to the gondolas of Saas Fee (granting free lift access was outstanding). It's a 10 minute drive or bus trip to Saas Fee from Saas Grund where the hotel is located. While our stay was largely enjoyable, there were a few drawbacks. The 9 a.m. check-out time felt rushed, and the worn-out couch could benefit from replacement. We were also surprised to find that the promised sheets were not included, and the additional charges for daily towel changes or extended check-out seemed unnecessary. The presence of many children could also be overwhelming at times. However, the staff's expertise on local hiking trails and their warm hospitality more than made up for these issues. The apartment's cleanliness, luxurious linens, and blazing-fast Wi-Fi were notable highlights. The staff's warmth and the apartment's many virtues make Montela a solid choice for those willing to pay a premium price in this charming Swiss village.
Wir haben wunderbare Tage verbracht. Das Personal und der Service sind erstklassig. Besonders genossen haben wir die Option "Premium Stay". Preis-/Leistung lohnt sich hier in jedem Fall. Wir kommen sehr gerne wieder.
Miejsce, do którego chciałoby się wrócić. Szybki i bardzo miły kontakt z recepcją. Przestronny, czysty i doskonale wyposażony apartament. W cenie wynajmu karta gościa, dzięki której można poruszać się autobusami i kolejkami górskimi. Miejsce parkingowe pod samym apartamentem. Przepiękna okolica. Polecam serdecznie ❤️❤️❤️
Heerlijk schoon hotel. Goede voorzieningen. Ballet om de hoek en coop supermarkt dicht bij.
Beautiful, modern hotel
Great apartment. Everything was there. Very clean and spacious rooms. We went on the cable car twice with the Saas Card (4 adults + 1 child).
It's fun to stay here 😁
Super equipped, clean and high quality holiday apartment. We are absolutely thrilled and will definitely come back again! Great indoor playground. Ample parking spaces. I think it's quite crowded in high season, but the price/performance ratio is totally right here However, almost everything is closed in May (hiking trails, huts, cable cars, restaurants, bakeries, etc.) because there is a break between the winter and summer seasons. Just for your information.
We spent three wonderful days in a 4.5 room apartment in Montela. The apartment was clean, tidy and had everything you need for everyday life. There is a great indoor games room, great with our 3 year old. A nice multipurpose room too. Also a fitness center, very well equipped and clean! Unfortunately it was poorly marked so it took me 30 minutes to find it. (Also at this time reception closed and not answering the phone unfortunately for me) During check out the receptionist understands my remark and agrees to put up signs We were able to pay with Reka checks. A big plus! Child's bed and high chair available Thank you Montella for this wonderful stay! We will probably come back
We had a beautiful stay at Montela this summer, the apartments are in brand new stunning condition, clean and extremely well equipped. The grounds are also beautiful with magnificent views. The staff were super helpful The play area in the building was a lifesaver!
The complex was truly AMAZING, offering top-notch apartments that were incredibly comfortable. The interior design was exceptionally stylish, adding to the overall appeal. Furthermore, the location of the complex was awesome, making it an all-around fantastic experience.
My experience was really disappointing. Unfortunately, during my stay with my family, we experienced significant discomfort due to the atmospheric pressure in the area, which caused dizziness, nausea, and ear pain for our children. As a result, we had to cut our staying short and move to another area that has less high for our kids' comfort.. Given the circumstances, and since my booking was nonrefundable, I asked kindly request a refund for the reservation fees for the three days that we were unable to stay at the resort. But unfortunately they refused that and didn't understand our situation !!!
Beautiful, new, well equipped apartments. Very dogfriendly!
Already the second time we go there and always a great time! We have rented regular apartments and, this time, the Pavillon. It was spacious, modern and convenient (2 kitchens). We were a group of 8 and we had a lot of fun. Bus stop to go to Saas Fee is just in front of the house and makes it a lot easier. I can only recommend - see you again next year!
"What a charming place! The Montela Apartments are a guarantee of well-being. After a delicious breakfast, quickly grab the packed lunch and head out into nature!" That's how Anke S. and Anne G. feel when they visit us. "Anja from the Montela Apartments always knows exactly what we can do and it's a pleasure for us to drop in on her briefly every morning before we set off on the day's adventures. She understands our great love for the marmots and gives us useful tips." Even after several stays, the two feel extremely comfortable in the region and would much rather spend even more time in Saas Grund.
In addition, Anke and Anne find the possibility of having freshly prepared food delivered to their holiday flat and enjoying it in private to be a big plus: "In the evening, exhausted from the activities in the fresh air, having the alternative of having food delivered is very great. Even if you want to cook yourself, you can find everything you need in the cosy kitchen. And with the view, the food tastes twice as good." Anke and Anne are already looking forward to next spring.
"As soon as our beloved marmots are awake again in spring, we'll both be back with you!"
I will recommend it for everyone! All was just perfect! Especially I would like to say BIG HUGE thank you to girls from reception, they have organised everything and all was just great! Will definitely come back. If you are hesitating - do not, just go there, you will enjoy your stay with Montela. Everything, breakfast, dinner - all great!
Beautiful stay! Apartment was brand new, and very well equipped. They also give access for all transportation including cable carts. Only bad thing was the customer service. The reception lady was very rude to us. When my wife asked her about an information, the lady said I already said the info once, and I'm not going to repeat it.
Very tidy and new appartement
Loved our stay at the Montela apartments. Beautifully furnished, super comfy beds, all the utensils you need, some nice extras like coffee capsules, olive oil, tea bags. They also provided bowls and treats for our dog. We liked the location, which makes it easy to go to the cable car in Saas Grund, but also to take the bus to Saas Fee and Saas Almagell.
It was a really clean and well equipped apartment. The beds were comfortable and their was loads of storage space. It had the biggest bath I have even seen. the only thing I would change were the pillows which were too soft (for me).
Great hosting and services in an amazing area. I would be happy to reach back guest there.
Very comfortable apartment fully stocked with everything we needed. Family of five plus dog over Christmas not always easy to accommodate but we had a wonderful stay easy access to Zermatt and Saas Fee. Highly recommend ! Thank you
High end construction. Marvelous interior design. Would love to be able to visit again!
High end construction. Marvelous interior design. Would love to be able to visit again!
Vere nice place with cosy apartments and beautiful nature. The food is very tasty and you can get to San-Fee in notime.
Good and friendly service
Absolutely amazing! Great clean spacious new apartment, friendly receptionists, beautiful scenery....
Beautiful apartments. Very friendly service
Best Holiday Apartment ever visited. New and nice. Staying in House A 3.5room Attic and thoroughly enjoying. It has got everything for a perfect relaxing holiday.
The Montela-Apartments have been a very nice Hosts – the whole complex is very modern and absolutely new. We had a spacious flat on the ground floor with a nice terrace ideal for our little French Bulldog. The Bus-Stop towards the slops are just up the little road the price is absolutely competitive within Switzerland. Highly recommended!