FAQ

Frequently Asked Questions

Yes! In summer, the mountain railways and the bus are included (except the Metro Alpin). In winter, the bus is included, the mountain railways are exclusive.

You can reach the bus stop in 1 minute on foot.

You can reach the mountain railways in 4 minutes on foot.

The Montela Apartments include a total of 5 houses, the House Antares and the Montela Pavilion holiday home. In House A - Montela Deluxe, half board (breakfast and à la carte dinner) is included. In addition, guests in the Montela Deluxe benefit from a late check-out until 11.00 a.m., the holiday apartment is cleaned à la hotel service from 4 nights and the welcome box is more generous. In addition, the beds in house A - Montela Deluxe are different. There we have one large bed (160 cm wide), in houses B, C, D & F there are 2 beds (each 90 cm wide) next to each other.

For the sake of the environment, we fill Birchermüsli, fruit salad and yoghurt in reusable jars. These are cleaned and reused after use.


We ask our guests to leave these reusable glasses in the kitchen when clearing out the fridge before departure.


If you would like to take home leftovers that you have not eaten, you are welcome to pick up a container at reception to take home.

Please throw leftovers in the normal rubbish.

 

If you would like to take leftovers home, you are welcome to pick up takeaway containers at the reception.

Each apartment has a freezer with 3 drawers. With the exception of the House Antares and the Montela Pavilion: there, guests have a freezer at their disposal.

Each apartment has a microwave. For a blender, you are welcome to contact the reception.

Yes, for each apartment there is a free parking space. In the house Montela Deluxe there are reserved parking spaces.

Normally check-in is at 16:00, check-out is at 09:00. Ask at the reception on site if you want other times.

Unfortunately, cats are not allowed in our holiday apartments.

Yes, all Montela Apartments (incl. Montela Deluxe) have a lift/elevator. The House Antares and the Montela Pavilion do not have a lift/elevator.

Our flats have an automatic patch key system.

In the Montela Deluxe - House A, the offer always includes half board (breakfast and à la carte dinner). You have the option of booking additional meals for at least 2 consecutive days in the other houses. Either breakfast only or half board (breakfast and dinner à la carte). If you have any questions, please do not hesitate to contact the reception.